Terms & Conditions

Welcome to Liniah Beauty. These Terms and Conditions govern your use of our website, products, services, and purchases made through liniahbeauty.com. By accessing our website or placing an order, you agree to comply with these terms.

1. About Liniah Beauty

Liniah Beauty is a beauty and cosmetics brand offering premium lip gloss and related beauty products. Our products are designed for personal cosmetic use only.

2. Use of Our Website

By using this website, you agree to use it only for lawful purposes. You must not misuse the website, attempt unauthorized access, interfere with website security, or use the website in a way that may damage Liniah Beauty or affect other users.

3. Product Information

We aim to display product descriptions, colors, prices, and availability as accurately as possible. However, product colors may appear slightly different depending on screen settings, lighting, and photography. Liniah Beauty reserves the right to update product information, pricing, packaging, and availability at any time.

4. Orders and Payments

When you place an order, you agree that all information provided is accurate and complete. Orders are processed once payment is confirmed, unless otherwise agreed. We reserve the right to cancel or refuse any order where payment is not completed, product stock is unavailable, or suspicious activity is detected.

5. Pricing

All prices shown on the website are subject to change without prior notice. Any promotions, discounts, or offers may be changed, suspended, or withdrawn at the discretion of Liniah Beauty.

6. Delivery

We make every effort to deliver orders within the communicated timeframe. Delivery timelines may vary depending on location, courier availability, weather, public holidays, or other circumstances beyond our control. Customers are responsible for providing correct delivery details and reachable contact information.

7. Returns, Exchanges and Refunds

Due to hygiene and safety reasons, opened or used cosmetic products cannot be returned. Returns, exchanges, or refunds may only be considered where the customer receives a wrong, damaged, defective, or tampered item. Requests must be made within 48 hours of receiving the order and must include proof of purchase and clear photos where applicable.

8. Product Use and Allergies

Customers are responsible for checking ingredients and suitability before using any cosmetic product. If irritation or discomfort occurs, discontinue use immediately. Liniah Beauty is not liable for reactions caused by misuse, sensitivity, allergies, or failure to follow product guidance.

9. Intellectual Property

All content on this website, including brand name, logo, images, product artwork, written content, graphics, and design elements, belongs to Liniah Beauty unless otherwise stated. You may not copy, reproduce, distribute, or use our content for commercial purposes without written permission.

10. Customer Communication

By contacting us or placing an order, you agree that Liniah Beauty may communicate with you through email, phone, SMS, or WhatsApp regarding your order, inquiries, delivery updates, customer support, or relevant brand communication.

11. Limitation of Liability

Liniah Beauty shall not be liable for indirect, incidental, or consequential loss arising from use of the website, delays in delivery, misuse of products, or third-party service disruptions.

12. Changes to These Terms

Liniah Beauty may update these Terms and Conditions from time to time. Updated terms will be posted on this page, and continued use of the website means you accept the updated terms.

13. Contact Information

For questions about these Terms and Conditions, please contact us through:
Email: info@liniahbeauty.com
Phone / WhatsApp: +254739323050

Website: liniahbeauty.com